About Profit Sense

Established in 2009, Profit Sense is a contracted outbound calling service. We provide customer relationship management, lead generation and appointment setting and assist companies across a variety of industries. Profit Sense enables businesses to increase their revenue by maximising the effectiveness of their communication with existing and/or prospective customers.

Our team of remote Telephone Account Managers are experienced at providing campaigns or ongoing calling. Each business is assigned a designated, highly skilled, and professional Telephone Account Manager to work seamlessly with their team to encourage customer retention and increase business growth.

Profit Sense’s philosophy is that all relationships grow from consistent contact and are built on the foundation of loyalty and integrity.

Our Management Team

Sandra Willis

Managing Director

Sandra brings to Profit Sense the experience and knowledge of building a number of successful businesses. Sandra has a strong management, financial, systems and sales focus, delivering accountability, measurement, reporting and integrity in her business relationships.

Amanda Campbell

Business Development Managerr

Amanda comes from a sales consulting, account management, human resources and call centre background. Her experience and knowledge across a variety of industries enables Profit Sense to provide our clients with a professional service and tactical solution to increase lead generation and sales. Amanda adds a dimension to our development process and ongoing customer relationship strategies ensuring long term success.


Profit Sense have a team of carefully selected, mature and highly skilled professionals from a range of backgrounds.
Our Telephone Account Managers excel in lead generation and relationship building and work seamlessly with your Sales or Service Teams to grow your business. Consideration is taken on each placement to ensure that a Telephone Account Manager with the relevant knowledge and experience in your industry is partnered with you.