Telephone Account Management Outsourced Benefits
- Our services are tailored to meet your requirements
- We generate genuine and well-qualified leads.
- We provide longevity and work as part of your team
- We provide hourly accountability resulting in high sustainable productivity
- We provide management and monthly reporting
- Our Telephone Account Managers are well trained, highly skilled and excel in lead generation and relationship building
- You save on recruitment and associated employment costs
- We take the hassle out of customer relationship growth and retention

During our long relationship with Louise and her team, we were always impressed with their ability to engage our partner stakeholders over the phone, along with how quickly and professionally they execute targeted campaigns as and when required. We always had confidence that they had our best interests at heart and that they were representing us in a way befitting our unique brand of loyalty.
North Harbour Ford have utilised the services of Profit Sense for more than 8 years. They are true business partner where they add value to our business at multiple levels.
The initial relationship was founded on developing and maintaining a database for Fleet business opportunities. This has proven very beneficial where we now have a detailed database of fleet customers with more than four years of history, including their buying cycles and habits.
In addition, Profit Sense handles our customer retention program, ensuring all customers are contacted on a regular basis.
Profit Sense are a seamless interface between us and our customers.
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